Get rid from maintaining IT support and maintenance of your Business

March 29, 2017 by: 5

Most of the Organizations generally outsource Computer Network Support to an IT services company rather than having team of proficient computer specialist.

Four different ways are there to solve a Network related problem and provide IT support fort Lauderdale or IT maintenance to the consumer:

Onsite tech support: Most traditional type of IT support fort Lauderdale and it reserve the bragging rights of the best way to solve the network related IT Infrastructure.

PROs:

  • It is the most interactive “Human approach”
  • specifically conducted network support IT service, easy for inspection
  • Strongly in demand by customers who are willing to deal with specialist with as little insulation and barriers.
  • Te most prominent way investigate, troubleshoot hardware related issues  such as audio, video, unbootable devices

CONs:

  • Availability issues a subject to a certain response time
  • operating cost is high because of drive time required for a technician to reach onsite

Remote desktop support: Remote desktop support is readily available service, regardless of physical location, only concern is there’s should be good quality Internet connection on both sides.

PROs:

  • interactive when there is urgent need
  • Response time is quite low in comparison to other network support services
  • allows for copy / paste, file transfers unlike
  • It’s the fastest way to solve network related IT maintenance or provide IT assistance.

CONs:

  • Generally it fails to detect the hardware failures if any
  • Not much efficient in dealing with audio and video performance issues

Phone Support

 PROs:

  • An easy and prompt way available

 CONs:

  • A time taking process as the user usually need to read from a computer screen and verbally describe visual information also it takes time to relay commands and actions that need to be executed
  • Vital important information is not readily visible also It consultant is more prone to errors due to spelling errors and miscommunication.

Email or forum support: As the schedule of both the consultant and the consumer can be synchronized this is the most flexible computer network support.

PROs:

  • There is a choice copy & paste commands and instruction can be given so time saving.
  • complete IT solution can be given as it brings more participant into conversation with their own strength pertaining to that particular problem

CONs:

  • There no possibility of interactive communication
  • tech support process is dependent on line specific messages and can interrupt easily
  • Not suitable for solving hardware related issues.

If you don’t want to carry the entire burden of IT support or maintenance then lean on a reputable IT support fort Lauderdale company and help your business grow.

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    5 Comments on "Get rid from maintaining IT support and maintenance of your Business"

  1. Naresh Kumar says:

    Organizing the IT Team setup is much difficult process, Thanks for sharing all pros and cons related to this IT support field.

  2. Amar kumar says:

    Hey Preetika,

    Glad to read your informative post and I totally agree with your points. You have very nicely eleborate this heading with pros and cons. It really makes everythings clear regarding subject. Thanks for sharing.

    With best wishes,

    Amar kumar

  3. Zeeshan says:

    Hello: Preetika,
    Very useful tips for IT support and maintain your business.Its great
    Thanks

  4. Reader360 says:

    Hey Preetika,
    Glad to read your informative post and I totally agree with your points

  5. Really great post. Now i learn new things in the social media opportunity to growing business. Thanks for this article.

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